Feel free to contact our support department at support@alt-soft.com

We provide professional technical support for our clients. Our managers and developers are here to answer all your questions concerning features of our products and their usage.

New feature requests are also considered and can be included into our development plans.

Please, note that we offer custom solutions. Even if you have a very specific requirement which doesn’t fit the current product development plans you can order the development of this feature or even a unique solution with exclusive rights belonging to you.

The maximum response time for bug reports is three working days. During this period your bug will be reviewed and submitted to the bug tracking system. You will receive information about the date of the next maintenance build with the bug fix and a workaround (if possible).

All server editions of our products include 1 year of support. In order to extend your support period please contact our sales department.